zonatuanPrivacy Policy
This page describes what data we collect when you use zonatuan and how we keep that data protected. Our privacy approach centres on transparency—we tell you clearly what information we gather, why we need it, and who may access it. We do not sell personal information to marketing firms or advertisers. We share data only with payment processors, compliance authorities, and service partners who help us operate zonatuan securely.
When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or play slots like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways, we collect certain data. This policy explains what we collect, how long we keep it, and your rights regarding your information. Our data practices comply with applicable privacy laws across the jurisdictions in which we operate, including in Jakarta, Surabaya, Bandung, Medan, and Semarang.
If you have questions about our privacy practices or wish to request access to your personal data, contact our support team during business hours.
What Data We Collect on zonatuan
We collect your personal information when you register an account on zonatuan. This includes your full name, email address, mobile phone number, and date of birth. We also collect identity documents—a clear photo of your national ID, passport, or driver's license—during our account verification process. We use this data to prevent fraud, comply with anti-money-laundering regulations, and verify that you are the legitimate account holder if you request a password reset or dispute resolution.
When you deposit funds or withdraw, we collect transaction details: the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank), the amount, the date, and the result. We retain this information for audit and regulatory compliance. We do not store your full payment card number or bank account number in our systems; we receive only anonymised confirmation from our payment processors that the transaction succeeded.
We also collect usage data when you play on zonatuan. This includes the games you select (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways, live-dealer tables, or sportsbook markets like Liga 1 and Piala AFF), the amounts you stake, and the outcomes. We use this data to detect fraud, ensure game fairness, and comply with reporting obligations. We do not use it to target you with personalised marketing unless you have opted in to communications.
How We Use Your Data on zonatuan
Our primary use of your data is to provide and maintain your zonatuan account. We need your name, email, and phone to create your account, send confirmations, and contact you if there is a problem with your deposit or withdrawal. We use your identity documents to verify that you are who you claim to be—a requirement for financial services globally.
We also use your data for compliance and fraud prevention. We check your account details against anti-money-laundering lists, detect suspicious activity patterns, and report suspicious transactions to authorities if required by law. We may contact you if we detect unusual activity—for example, multiple large deposits followed by immediate withdrawals—to confirm the transactions are legitimate.
We use your usage data (games played, stakes, outcomes) to ensure the integrity of zonatuan. We monitor for collusion, bonus abuse, and unfair play. We do not use this data to make automated decisions that would disadvantage you, such as restricting your account based solely on algorithmic scoring. Any account restrictions are reviewed by a human team member who can consider your circumstances.
Data practices
- We collect name, email, phone, identity documents during registration and verification
- We retain transaction history for audit and regulatory compliance
- We use game-play data to detect fraud and ensure fair operations
- We do not sell your data to third-party advertisers or marketing firms
- We encrypt sensitive information and limit staff access to data on a need-to-know basis
Third-Party Sharing and Data Processors
We share your data only when necessary for zonatuan to operate or to comply with law. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment and their associated networks) receive your payment details to process deposits and withdrawals. They are bound by confidentiality agreements and use your data only for payment processing.
We may share your data with government agencies, regulators, or law enforcement if required by law or court order. We will disclose data about suspicious transactions to anti-money-laundering authorities if we are legally obligated to do so. We do not volunteer such disclosures without legal process.
Our data servers may be located outside your jurisdiction. When you use zonatuan, your data travels across the internet and may be processed in jurisdictions with different privacy laws than Indonesia's. By creating an account, you consent to this international data transfer. If this concerns you, contact our support team to discuss your options.
Your Rights and Data Retention on zonatuan
You have the right to access your personal data held by zonatuan. Contact our support team during business hours, and we will provide a copy of the data we hold about you. You have the right to request correction if your data is inaccurate. You have the right to request deletion of your account and associated data, subject to retention requirements under financial regulations.
We retain your personal data as long as your account is active and for a period after closure to comply with anti-money-laundering and tax obligations. Identity documents are retained for at least five years after account closure. Transaction records are retained for at least seven years in accordance with financial-services regulations.
We do not use cookies to track your behaviour across external websites. We use cookies on zonatuan itself only to maintain your session and remember your login status. You can disable cookies in your browser settings, although this may limit zonatuan's functionality.
Security and Policy Changes
We employ industry-standard encryption (SSL/TLS) to protect data in transit between your device and our servers. We use firewalls, intrusion detection, and regular security audits to protect data at rest. We limit staff access to personal data to those with a legitimate business need. We do not guarantee absolute security; no online system is non-specific info secure, but we undertake reasonable measures to protect your information.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a notice on zonatuan. Your continued use of the platform after such notice constitutes your acceptance of the updated policy.
Our commitment to privacy is central to how we operate zonatuan. We want you to feel confident that your data is handled with care and respect. If you have concerns about our privacy practices or wish to exercise your rights, our support team is available during business hours to assist you.